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City of Wanneroo, Internal Homelessness Management Practice

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This case study outlines the implementation of an internal management procedure which aimed to provide guidance on how the City of Wanneroo should respond to:

  • Reports of people sleeping rough in the community.
  • Enquiries requesting information on homelessness support services.
  • Reports of people sleeping rough on private property; and
  • Identifying people sleeping rough in the City.

The case study reviews goals and objectives, procedure development and implementation, challenges and issues, and results.

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